Privacy & Policy

Privacy Policy for AIS Hub (www.aishub.com.au)

Last Updated: December 2024

1. Introduction

Advanced Infotech Solutions (“AIS Hub,” “we,” “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website (www.aishub.com.au) or services. By accessing our site, you consent to this policy.

2. Information We Collect

We may collect:

Personal Data: Name, email, phone number, job title, company details (provided via contact forms, subscriptions, or service inquiries).
Automated Data: IP address, browser type, device information, cookies (see Section 5), and website usage analytics (Google Analytics).
Third-Party Data: Information from partners (e.g., payment processors like Stripe/PayPal for transactions).

3. How We Use Your Information

Your data helps us:

Deliver services (web/software development, IT consulting).
Respond to inquiries and provide customer support.
Improve our website and marketing efforts.
Comply with legal obligations (e.g., tax laws).

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

Service Providers: Hosting, payment processors, or analytics tools (under strict confidentiality agreements).
Legal Requirements: If required by Australian law (e.g., court orders).

5. Cookies & Tracking Technologies

We use cookies to:

Enhance user experience (e.g., login sessions).
Analyze traffic (Google Analytics).
You can disable cookies via browser settings, but some site features may not function.

6. Data Security

We implement SSL encryption, firewalls, and access controls to protect your data. However, no online transmission is 100% secure—we cannot guarantee absolute security.

7. Your Rights (Under Australian Privacy Laws)

You may:

Request access to or deletion of your personal data.
Opt out of marketing communications.
Lodge complaints with the OAIC (Office of the Australian Information Commissioner).
Contact us at: [Your Email] or [Your Address].

8. Third-Party Links

Our site may link to external websites (e.g., client portfolios). We are not responsible for their privacy practices.

9. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date.

10. Contact Us

For questions or data requests:

Email: [email protected]
Address: Suite 504, 2/454 Scarborough Beach Road, Osborne Park WA 6017, Australia

Our firm commitment to the privacy of visitors to our site is critically important to us. At AIS, we adhere to a few fundamental principles:

Minimal Data Collection:

We don’t ask you for personal information unless we truly need it.

Data Sharing:

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights

Data Storage:

We don’t store personal information on our servers unless required for the ongoing operation of one of our services.

User Control:

We aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Any information collected by Advanced Infotech Solutions will never be passed on to third parties for marketing purposes. The information collected from customers during the ordering process is only used for the purposes of billing, administration and supporting the products and services we deliver. The information collected from our website is only used for website and traffic analysis and will not be used to approach website visitors. In certain circumstances Advanced Infotech Solutions contracts out services to third parties in order to deliver a particular product such as domain name registration. In such cases, information will be passed on only to ensure delivery of those services. At all times, parties to which we contract services or disclose your personal information are either covered by contracts which protect your personal information or are subject to obligations which are substantially similar to our own.

Advanced Infotech Solutions maintains mailing lists for the purpose of providing updates and promotional information. Emails may be sent by us to customers or web visitors. Customers can at any time opt out of a mailing list by clicking an unsubscribe link at the bottom of any emails received.

Advanced Infotech Solutions may at times communicate with its customers regarding important service impacting issues. These notifications cannot be construed as spam or a breach of the privacy policy as detailed here.Customers are responsible for any personal or private information contained within their website.

Advanced Infotech Solutions will endeavour to protect the confidentiality of customers’ information, account information and personal communications stored within our service and administration infrastructure. Aarchi Infotech Solutions will use appropriate processes and systems such as data encryption, firewalls, user authentication and verification protocols to protect customer information from misuse, loss and unauthorised access or modification.

By using our website and/or services, you consent to the collection and use of information by Advanced Infotech Solutions as specified above

Should you have any queries relating to our Privacy Policy, please contact us.

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